Lumira
About Lumira
Lumira makes simple, cordless heat for everyday stiffness: a hard-shell device shaped to the knee, and a soft wrap for shoulders and elbows. Nothing needs an app, and nothing should be harder to use than a heating pad. Live better with Lumira.
Who we are
Lumira is a US business. Card payments are processed by Stripe — your card number never reaches us — and every order ships with tracking.
How we choose what we sell
Few products, each one easy to use on your own: one strap, one touch panel, a battery that charges from any phone charger. We describe what a device does and doesn't do in plain words — it's warmth for comfort, not a medical treatment.
What we promise on every order
- Free shipping on every order. Packed in 1–3 business days, delivered 6–14 days from when you order.
- Arrives damaged or stops working within 14 days? Send a photo or a short video and we send a replacement.
- Unopened returns are accepted within 14 days of delivery, by prior authorisation. Return postage and a 15% restocking fee apply.
- A real person answers every message — start at the Help Centre.